Remember, you are getting your wild-caught USA shrimp straight from the source! Our small family business works together to catch the products and get them out, same day. Our website inventories are accurate and instantly updated after our current days production. Below are some important things to know when it comes to ordering anywhere with the shipping option at checkout.
When will my order arrive?
|ORDER||SHIPPING DATE||DELIVERY DAY|
|Order Day before Noon EST Friday-Monday||Shipping Day Monday||Estimated Delivery Day Wednesday|
|Order Day before Noon EST Tuesday||Shipping Day Tuesday||Estimated Delivery Day Thursday|
|Order Day before Noon EST Wednesday||Shipping Day Wednesday||Estimated Delivery Day Friday|
|Order Day before Noon EST Thursday||Shipping Day Thursday||Estimated Delivery Day Friday|
Will my shrimp still be fresh going through the postal service?
Yes! At Shrimp To Shore we promise 24 hours dock to door delivery. As soon as we catch the shrimp, they are packed to order and shipped out in an attractive, temperature regulated Shrimp To Shore Box. This includes dry ice surrounding the products to reserve them at best temperature.
Is there a minimum shipment?
There is not a minimum shipment!
How much does shipping cost?
Delivery costs are based on current UPS rates shown at checkout. On average shipping ranges from $20-40 for US orders. On the day your order ships, you will receive an email with your package's tracking number. This email will also indicate which carrier is delivering the package.
eGift Cards deliver instantly and free of charge.
Do you deliver overnight?
We currently offer 2 day shipping and overnight shipping.
Do you deliver to Hawaii and Alaska?
Yes, we deliver to the continental United States along with Alaska and Hawaii.
Do you deliver internationally?
We do not deliver outside of the United States of America.
We do ship anywhere on the islands of Puerto Rico + St. Thomas. We’re working to expand our shipping, feel free to sign up here and we will let you know when we can ship to you.
What we need from you:
Shrimp To Shore makes every attempt to fulfill orders based on customer requested ship date; however, holidays and unforeseen circumstances can force exceptions to delivery. Below are important shipping notes to keep in mind when placing your order.
- All shipments require a street address (No P.O. Box addresses. We apologize for the inconvenience).
- Spoilage/damage/missing deliveries due to incorrect or incomplete shipping addresses voids satisfaction guarantee. Shrimp To Shore, LLC. is not responsible for incorrect or incomplete shipping addresses. Be sure to double-check addresses.
- Inclement weather and other unforeseen circumstances can cause shipments to be delayed.
- Shrimp To Shore is not responsible for shipment delays caused by adverse or unpredictable weather conditions.
- Be sure to double check gift recipient addresses. Billing customer is responsible to make sure gift recipient is available for delivery.
How will my order be packed?
To ensure that your product arrives at its destination in wholesome condition, we pack your order in our reusable shipping container and enough frozen ice gel packs to ensure safe delivery. All wild-caught USA shrimp, fresh and frozen products are packed to order and sealed for freshness. The shrimp are packaged in an attractive gift box and nestled in a 100% recycled corrugated insulation bag for an additional layer of protection.
Satisfaction guaranteed. For over fifty years we have taken pride in catching our own seafood, delivering quality products to consumers. If for some reason there is a problem on our end with the packaging of our product (not ups packaging), we will issue a refund.
You should expect to receive your refund within 3-4 business days of giving your package to the return shipper, however, in many cases you will receive a refund quickly.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. This only qualifies for products that are not edible.